Frequently Asked Questions

Our Studio

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Do we need to make an appointment?

Not at all! Feel free to come into our North Perth store at any time. We are open 5 days a week, Tuesday to Friday 9am to 5pm, and Saturday 9am to 4pm.

Can we get a quote in store?

Absolutely! Our beautiful North Perth store showcases an extensive collection of our stationery designs, allowing you to explore our range and see the finer details in person. Our friendly, experienced team will be delighted to discuss your ideas, answer any questions and provide an on-the-spot quote to help bring your vision to life.

Can I order a sample before placing my order?

While we're unable to offer individual samples for purchase prior to ordering, we'd love for you to visit our beautiful North Perth store and explore our extensive collection of invitation designs in person. You'll be able to see and feel our different paper stocks, explore printing techniques and finishes, and get a better idea of how your finished stationery could look. Our experienced team will be happy to walk you through the options!

Can I see different paper and printng options before deciding?

Absolutely! Our North Perth store showcases an extensive range of beautiful specialty papers, envelopes and printing finishes, so you're welcome to visit and explore the options before making your decision.

We can even arrange to print your sample design across multiple paper stocks, allowing you to compare the different textures, colours and finishes side by side. This is a wonderful way to see how your chosen design comes to life on different materials before we proceed to the final print!

I'm not local. Can I order online?

Absolutely! You don't need to visit our store to enjoy beautiful, bespoke stationery. We happily work with customers from all over Australia and beyond.

Simply complete the quote request form on your chosen design or product page, or email us directly at [email protected]. Our friendly team will be in touch to discuss your requirements and guide you through the process.

Do you sell paper and envelopes for DIY invitations?

Absolutely! We offer an extensive range of beautiful papers, envelopes and stationery accessories, perfect for creating your own invitations and bringing your ideas to life.

If you have your own design in mind but would prefer a professional finish, we also offer a printing service. Simply supply your artwork and let us take care of the printing on your choice of beautiful specialty papers.

Our friendly, experienced team is always happy to help you explore the options, offer recommendations and provide advice to help you find just the right materials and finishes for your project.

Can you print my own design?

Bring your own designs to life with our professional Print Studio services. We specialise in printing on beautiful, luxurious specialty papers, including heavier stocks and textured finishes that simply aren't suitable for standard home printers.

Take your stationery a step further with our range of premium printing options, including white ink and stunning foil finishes, or create something truly unique with custom cutting and specialty shapes.

Whether you're designing your own wedding invitations, event stationery or something entirely bespoke, we're here to help achieve a beautiful, professional finish.

Order Online

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How long does shipping take?

Your order will be popped in the post within three working days. We use Australia Post Standard and Express Postage methods, we recommend using their calculator to check delivery time based on your location.

Where is Starfish Lane located?

We are in North Perth, Western Australia. Visit our Contact Us page for a map of our location! 

Can I collect from your store?

Definitely! Just select "Click and Collect" at checkout. We will then notify you once your order is ready for collection.

Where do you post in Australia?

We post to any location within Australia. International shipping can be available upon request, please get in touch via email: [email protected]

I've placed my order but want to upgrade to Express Postage

Get in contact with us via email or over the phone with your order number and name and we will be happy to upgrade you.

Stationery Designs

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I have an idea! Can you create something from scratch?

Absolutely! We love bringing new ideas to life. If you have a particular style, concept or vision in mind, we'd love to hear about it. Bring along your inspiration images, colour palettes, fabric swatches or any ideas you've collected, and our experienced Design Consultants can work with you to create a completely bespoke design tailored to your vision.

Whether you have every detail planned or just a starting point, we'll help you bring your ideas together to create something truly special.

Can we make changes to a design e.g. change the colours?

Absolutely! Our designs are intended to inspire and provide a starting point for creating stationery that feels uniquely yours. You're welcome to personalise and mix and match elements to suit your style, whether that's changing colours, exploring different fonts, swapping floral details or incorporating other design elements.

Our experienced Design Consultants are always happy to offer suggestions and work with you to tailor a design to your vision, creating something that feels perfectly suited to your special occasion.

How many Invitations will I need?

The number of invitations you'll need depends on your guest list, but remember to count households rather than individual guests! For example, a wedding with 120 guests may only require around 65 invitations.

As a general guide, we recommend allowing one invitation for each of the following:

  • Couples (whether married or living together)

  • Families (including children under 18)

  • Individual guests

  • A keepsake copy for yourself

We also recommend ordering an additional 5–10 invitations as a buffer. This allows for any last-minute additions, unexpected changes or keepsakes, and helps avoid the additional costs of placing a separate reprint order later.

If you're unsure how many you'll need, our friendly team is always happy to help you work it out!

Can I order additional invitations at a later date?

We can arrange additional invitations after your original order has been completed. However, placing a separate reprint order is generally less cost-effective than ordering everything together, as smaller quantities can attract higher printing costs.

We always recommend allowing for an extra 5–10 invitations when placing your initial order. This gives you a little flexibility for any last-minute guest additions, keepsakes or unexpected changes, without the expense of a separate order.

How much will my Invitations cost?

Every wedding is unique, and your invitations should be too. The cost of your stationery depends on a number of factors, including:

  • Your guest numbers: The quantity of invitations required, don’t forget to count one invite for families, couples, singles, plus 5-10 spares!
  • Your design: From simple, elegant designs to more elaborate, bespoke creations.
  • Your printing style: Including digital printing, foil, letterpress and other specialty finishes.
  • Your invitation suite: Additional cards such as RSVP, wishing well, information or map cards.
  • The finishing touches: Embellishments, envelopes and other special details that bring your stationery together.

As every invitation suite is different, we believe the best way to provide an accurate quote is to chat with you about your ideas, requirements and budget.

We’d love to help bring your vision to life! Email [email protected], or visit our beautiful North Perth store, where you can explore our designs in person and speak with one of our experienced Design Consultants.

Do I have to purchase all the items shown in a stationery suite, such as RSVP or Wishing Well cards?

Not at all! Our stationery suites are designed to give you inspiration, not to limit your choices. We recommend ordering only what you need, so if invitations are all you're after, then invitations are all you need to order!

You're also welcome to mix and match elements from different designs to create a stationery suite that works perfectly for you. For example, your RSVP card could be designed as a double-sided postcard featuring a return address, or as a traditional RSVP card accompanied by a matching envelope.

The choice is entirely yours! Our Design Consultants are always happy to help you explore different options and create a suite that is uniquely yours.

Do you offer envelope addressing or guest name printing?

Yes! We offer both envelope addressing and guest name printing to give your stationery that extra personalised touch. Whether you'd like your guests' names and addresses printed directly onto your envelopes or individual guest names incorporated into your invitations, we're happy to help.

It's a lovely finishing touch that saves you time and gives your stationery a beautifully coordinated, professional look.

If you decide to go ahead with this service we will email a spreadsheet for you to complete. 

Can you create custom shapes and sizes?

Your stationery doesn't have to be limited to traditional rectangular cards. We offer custom cutting options, allowing us to create unique shapes and sizes to complement your design.

From elegant arches and scalloped edges to bespoke shapes and more intricate designs, we're happy to explore different possibilities with you. Whether you're after something subtle or a little more distinctive, our team can help bring your ideas to life.

Wedding Reception & On-The-Day Stationery

What items are included in Wedding Reception Stationery?

We offer a beautiful range of stationery and signage to help bring your wedding day together. From the smallest finishing details to larger statement pieces, we can create coordinated stationery to complement your invitations and overall wedding styling.

Some popular options include:

  • Welcome Signs: A beautiful way to greet your guests as they arrive.

  • Seating Charts: Helping guests find their seats while adding a decorative feature to your reception.

  • Menus: Individual or shared menus to showcase your wedding day dining.

  • Place Cards: Personalised name cards to guide guests to their seats.

  • Table Numbers: Helping guests easily locate their tables.

  • Bar & Drinks Menus: Beautifully designed menus for your bar or signature cocktails.

  • Order of Service: A guide to the proceedings of your ceremony.

  • Thank You Cards: A thoughtful way to thank your guests after the celebrations.

We also offer custom signage and other personalised stationery pieces. If you have something particular in mind, we'd love to hear about it!

Can you create matching Reception Stationery to complement my invitations?

Absolutely! We love carrying your invitation design through to your wedding day stationery, creating a beautiful, cohesive look from the moment your guests receive their invitations to the day itself.

We can incorporate matching colours, fonts, floral illustrations, monograms and other design elements across your menus, place cards, table numbers, signage and more. We can also adapt your original design to suit different stationery formats and sizes.

Can I order individual Reception Stationery items?

Of course! You're welcome to order as many or as few items as you need. Whether you're after just a set of personalised place cards, a seating chart or a complete collection of coordinated reception stationery, we're happy to help.

Our designs are flexible, so you don't need to purchase an entire matching suite. Simply choose the items that work best for your wedding day.

Can you create signage in custom sizes?

Absolutely! We can create custom signage to suit your venue, styling and individual requirements. Whether you're after a large welcome sign, seating chart, bar menu or smaller decorative signage, we can work with you to find the right size, layout and finish.

If you have a particular sign or display in mind, bring along your inspiration images and any measurements you have, and our team will be happy to discuss the possibilities.

Printing Techniques & Finishes

What printing techniques do you offer?

We offer a range of professional printing techniques and specialty finishes to help bring your stationery to life. From beautiful, crisp digital printing to traditional Letterpress and luxurious foil finishes, there are plenty of ways to create something truly special.

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Digital Printing

Digital printing is a versatile and cost-effective option, producing beautiful, crisp results across a wide range of paper stocks. It's perfect for detailed designs, colourful artwork, illustrations and typography, with virtually endless possibilities when it comes to personalisation.

White Ink Printing

White Ink digital printing uses specialist white ink to create a beautiful, opaque finish on darker or coloured papers where traditional printing methods may not be suitable. It is particularly lovely for adding delicate text, illustrations or finer details to dark stationery.

Letterpress Printing

For a truly timeless and luxurious finish, Letterpress printing creates a beautiful impression pressed directly into the paper. Using a traditional printing technique, your design is physically pressed into the paper, creating depth, texture and a wonderfully tactile finish. Particularly beautiful on thick, specialty papers, Letterpress adds an elegant, understated touch to any invitation suite.

Embossing

Embossing creates a raised impression on the surface of your paper, adding dimension and texture to your design. Whether used for a monogram, decorative detail or a subtle pattern, it's a beautiful way to introduce an extra layer of luxury and sophistication to your stationery.

Hot Foil Printing

For a little extra sparkle, Hot Foil printing uses heat and pressure to transfer a metallic foil onto your paper, creating a stunning, reflective finish. Available in a range of beautiful foil colours, it's perfect for highlighting names, lettering, borders and decorative details. The result is a luxurious finish that catches the light beautifully.

Digital Foil

Digital Foil, also known as Sleeking, is a specialty finishing technique that applies foil to selected areas of a digitally printed design. It's a wonderful option for incorporating metallic details into more intricate or contemporary designs, offering flexibility and beautiful results without the need for traditional hot foil dies.

Can I choose more than one printing technique?

Absolutely! Depending on your design and paper choice, different printing techniques can sometimes be combined to create a unique finish. For example, digital printing may be paired with foil details, or a letterpress design may incorporate additional finishing touches. Our team can help you explore what will work best for your stationery.

Can I see examples of the different printing techniques?

Of course! We have a selection of printed samples available to view in our North Perth showroom, so you can see and feel the different finishes before making a decision. We can also arrange printed samples across different paper stocks to help you compare your options.

Timing

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When should we send Wedding Invitations?

We recommend sending your Wedding Invitations approximately 4–6 months before your wedding day. This gives your guests plenty of time to RSVP, make any necessary travel and accommodation arrangements, and gives you some breathing room to finalise your guest list.

Sending your invitations early also allows you to organise the finer details of your wedding, including your Reception Stationery, with confirmed guest numbers rather than leaving everything until the last minute.

As a general guide, we recommend setting your RSVP date around 2 months before your wedding. Be sure to check with your venue when they require final guest numbers so you can allow enough time to bring all the details together.

When should we send Save The Dates?

Once you've secured your wedding date, it's a good time to start thinking about your Save the Dates! We recommend sending them approximately 12 months before your wedding, giving your guests plenty of notice to mark the date in their calendars and make any necessary travel or accommodation arrangements.

When should we order Wedding Reception Stationery?

Once you have your final guest numbers confirmed, it's time to start organising your Reception Stationery! We recommend placing your order as soon as possible to allow plenty of time for the design, printing and finishing process.

Our standard turnaround time is approximately 14–21 working days from the date your order is placed. We always recommend allowing a little extra time as a buffer, giving you one less thing to worry about in the lead-up to your big day.

Trust us, the last thing you want is to be collecting your menus, place cards and table stationery the day before your wedding!

How long does the Starfish Lane process take?

Our standard turnaround time for Wedding Invitations and Reception Stationery is approximately 14–21 working days from the time we receive your confirmed order, including your deposit and final wording.

Please keep in mind that some specialty printing techniques require additional production time. For example, Letterpress and Hot Press Foil printing typically require an additional 10 working days.

We recommend allowing plenty of time when planning your stationery to ensure everything is ready well ahead of your special day. If you're working towards a particular date, our team is always happy to discuss timeframes with you before placing your order.

We haven't finalised our guest list. Can we still place a Reception Stationery order?

Absolutely! In fact, we encourage you to get the process started as early as possible. You don't need to have your final guest numbers or seating arrangements confirmed before we can begin working on your designs.

As the design process is often the most time-consuming part, we can get started on creating your stationery and hold off on printing until your final details are ready. This means that once your guest list and seating arrangements are confirmed, we're one step ahead and can move towards printing without unnecessary delays.

Our team will be happy to work with you on the timing to make sure everything is ready well before your wedding day!

The Starfish Lane Experience
Your step-by-step guide

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Why Choose Starfish Lane?

At Starfish Lane, we believe your wedding stationery should be just as special as the day itself. With an extensive collection of beautiful designs, luxurious specialty papers and premium printing techniques, we're passionate about creating stationery that reflects your individual style and brings your vision to life.

With our beautiful North Perth showroom, you can explore our extensive range of papers, envelopes, colours and printing finishes in person, see examples of our work and receive personalised advice from our friendly team.

We pride ourselves on combining beautiful materials, professional craftsmanship and a personal approach to create stationery that you'll treasure long after your special day.

Request a Quote

The first step is to request a quotation, either online or in store. Simply complete the quote request form on your chosen design's page, providing as much detail as possible about your requirements. The more information you can share, the more accurate your quote will be.

Place Your Order

Happy with your quote? Let's get started! Your order can be placed either via email or in store. We'll then request your deposit and final wording so our design team can begin bringing your stationery to life.

The Design Process

Within 3 working days of receiving your order details, your dedicated Graphic Designer will be in touch via email with your first digital proof. This is where your ideas start to come together! You'll have the opportunity to review your designs, check all wording and details, and request any adjustments needed. We work collaboratively with you throughout this stage to ensure everything is just right.

Once you're happy with your digital designs, we'll prepare a printed sample for you to view in person at our studio, or arrange to have one posted if you're unable to visit us. 

We'll only begin printing once you've given your final approval.

How many design revisions are included?

We want you to love your finished stationery! Your order includes up to three rounds of design revisions, giving you the opportunity to fine-tune the details and make adjustments along the way.

Please keep in mind revisions are intended for refining your chosen design rather than creating an entirely new concept or undertaking a full redesign. If you're looking for a completely different direction, our team will be happy to discuss the options with you.

Will I receive a proof before my stationery goes to print?

Absolutely! We want you to feel completely confident in your stationery before it goes to print.

You'll first receive a digital proof of each item via email, allowing you to carefully review the design, wording, spelling and details. Once your digital proof has been approved, we'll prepare a printed sample for you to view in person at our store, or arrange to have it posted to you if you're unable to visit.

This gives you the opportunity to see and feel your stationery before the full order is printed, so you know exactly what to expect. Printing will only commence once you've viewed and approved your final proof.

Printing & Collection

Once your final proof has been approved, we'll move your stationery into production! We'll confirm an estimated completion date so you know when to expect your finished order.

Our standard printing process typically takes approximately 7 working days, although specialty printing techniques, such as Letterpress, Hot Press Foil and other premium finishes, may require additional production time.

Once your beautiful stationery is complete and ready, we'll be in touch to arrange collection from our North Perth store or Express Post delivery via Australia Post, whichever is most convenient for you.

We want everything to be just right, so we'll keep you updated along the way and let you know as soon as your order is ready!

How long does the process take?

Our standard turnaround time for Wedding Invitations and Reception Stationery is approximately 14–21 working days, from the time we receive your confirmed order, including your deposit, final wording and quantities.

This timeframe allows for the design process, any requested revisions, proof approvals and final production. It's important to keep in mind that the overall timeframe can vary depending on how quickly proofs are reviewed and changes are confirmed. Delays in providing feedback, requesting additional revisions or making changes to your order may extend the estimated completion date.

Once your final proof has been approved, please allow approximately 7 working days for standard printing and production. Specialty printing techniques, such as Letterpress and Hot Press Foil, require additional production time.

We'll keep you updated throughout the process and confirm an estimated completion date for your finished stationery. We recommend allowing plenty of time when ordering, as the final approval stage is not the same as the collection date. Even once your design is approved, we still need time to carefully print and finish your stationery!

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